Moses learned what countless leaders throughout history have discovered: life is hard at the top.
Lacking water, the people complained bitterly to their leader as if he had caused the situation or had the power to fix it.
This incident reminds us that our correctly exercising authority does not guarantee that others will treat us favorably. A good leader often must make a trade-off between being steadfast and being popular. When we are in charge, we should not be shocked when people complain despite our attempts to do right or simply to do our best.